With no hierarchy within the old website, there was no content prioritisation hence the key audience being unsure on which content matters. Moreover, with its usage of technical jargons, promoting GKL and IKL services became quite a difficult task to manage. Our team decided to solve these problems by constructing a
result-driven information architecture according to website communication best practices with a web design that is responsive to all screen sizes.
We want to capture and hold users’ attention, and we did so by making good use of videos and bold copy that not only enhances the website’s attractiveness, but clarity as well. With a user-centric UX, we made the website to be less wordy, giving more focus on images and videos for key highlights with clear and consistent Call To Action buttons. This helps to get key messages across better and make navigation easier for users who are interested to get in touch.
To showcase the beautiful wonder that is Greater Kuala Lumpur, we implemented an interactive map and 360 contents for users to have a more thorough experience. Additionally, to encourage better engagement between users, the website now has a blog section of insights and content that can be shared through social media sharing tools on Facebook, Twitter and more.